EverAfter-white-logo | Webinar

Watch on Demand: 2024 Roadmap to Boosting Revenue from Existing Customers

Rachel Provan 1
Rachel Provan

Founder and CEO at Provan Success.

Anika Zubair Karbon 2
Anika Zubair

Head of Customer Success at Griffin

How can you double down on owning revenue and expanding revenue growth now that 2024 has arrived?

Join Anika Zubair and Rachel Provan for an insightful webinar focused on unlocking revenue growth from your existing customer base. In today's competitive landscape, customer success leaders are tasked with expanding customer usage and engagement to drive sustainable revenue growth. Learn how to effectively upsell, cross-sell, and encourage deeper product adoption to maximize customer value and fuel expansion in 2024.

We'll be sharing tips on:
  • star Implement proven tactics to proactively encourage customers to fully utilize your products, fostering deeper engagement and loyalty.
  • starHow to harness the power of personalization and automation to drive proactive customer interactions and behaviors, optimizing customer experiences and maximizing results.
  • starUnlock powerful strategies to boost sales by presenting customers with exactly what they need, precisely when they need it.

This is a great opportunity to learn directly from the pros and take your own customer success strategy to the next level.

Speakers bio

rachel0bioRachel Provan

A top 25 CS Influencer and Coach specializing in nurturing the next generation of customer success leaders. She has over 15 years of experience in CS Leadership building and scaling CS departments across diverse markets from seed stage to Fortune 500 Companies. With a passion for fusing psychology with business strategy, Rachel teaches CS leaders to build and scale revenue-driving customer success divisions. Her unique approach integrates proven strategic frameworks with psychological principles to create positive outcomes for CS Leaders, their companies, and their customers.

anik-bioAnika Zubair

Customer Success Executive Leader with experience in building, scaling, and transforming Customer Success organizations at hyper-growth B2B SaaS companies. Experiences in team building from the ground up across the APAC, EMEA, and US regions. She has led Customer Success teams at Vzaar, Zap, inSided, and Karbon. She is currently the Head of Customer Success at Griffin. She has been recognized by SuccessHACKER as a Top 25 CS Influencer, by SmartKarrot as a Top 50 Women Leaders in Customer Success in 2022. She also hosts The Customer Success Channel Podcast.