Join Donna Weber and Noa Danon for a dynamic conversation where best practices collide with real-world examples and actionable use cases on how to master the hybrid digital CS approach.
DONNA WEBER is the world’s leading expert in customer onboarding. For more than two decades, she has helped high-growth startups and established enterprises create customers for life. Her award-winning book is Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions.
Noa is the Co-Founder & CEO of EverAfter. Noa's rich product-focused background at B2B SaaS organizations working in both corporates and startups. She is focused on creating a game-changer technology that helps customer-facing teams deliver an outstanding customer experience.