Chief Customer Officer at AppsFlyer
VP of marketing at EverAfter
Join us for an insightful webinar with Ziv, the Chief Customer Officer at AppsFlyer, as we explore how they transformed their customer experience through tier-based customer hubs.
Executing customer success playbooks on a large scale across 150+ CSMs without compromising quality & consistency
Utilizing customer hub technology to build segment-based experiences
Empowering your CSMs to become true process owners, allowing their valuable insights to be heard.
Utilizing customer hub as one source of truth for all customer communication, reducing the number of calls, emails, support tickets and everything in between.