🌟 Tech-Touch that feels like High-Touch 🌟
Customer Success leaders share how they create a high-touch experience with a tech-touch engagement model.
Among the topics we'll cover:
- Choosing the right engagement approach in light of recent market changes
- What can you do to make the transition to tech-touch as smooth as possible?
- How can you maintain the human factor in a low touch engagement model?
- What are the risks of not directly communicating with customers?
- Is there an ideal tech stack for facilitating white glove customer service through tech touch?
Have a particular topic in mind you want us to cover on our next webinars? We would love to hear from you at Adi@EverAfter.ai.