TheCFO's Tech Stack Handbook: Choosing the Right CS Tools

Softcover Book Half Open (5,25x8 in)-1

As a CFO, you know how crucial it is to choose the right tech stack for your company's customer success (CS) efforts. The right tools can help you streamline processes, improve efficiency, and drive ROI. But with so many options on the market, it can be overwhelming to figure out which platforms are the best fit for your organization.

You'll learn:
  • purple_bullet key considerations for choosing the right CS tech stack, including types of platform categories, ROI metrics, cost reduction opportunities, and the influence of company maturity.
  • purple_bulletHow to evaluate the value of your existing tech stack and the importance of fast implementation.
  • purple_bulletThe role that customer hubs can play in a successful CS tech stack