---
title: The rise of the full-stack CSM | EverAfter On-demand Webinar
description: Should you build a team of full-stack CSMs or hire specialized ones?  Learn more at EverAfter live webinar on July 13th!
image: https://learn.everafter.ai/hubfs/preview.png
---

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###### ![Logo_black_transparent 1](https://learn.everafter.ai/hs-fs/hubfs/Logo_black_transparent%201.png?width=189&height=32&name=Logo_black_transparent%201.png) | Webinar

# THE RISE OF THE FULL-STACK CSM

![openbg-1](https://learn.everafter.ai/hs-fs/hubfs/openbg-1.png?width=743&height=741&name=openbg-1.png)

#### **![ezgif.com-gif-maker (3)-1](https://learn.everafter.ai/hs-fs/hubfs/ezgif.com-gif-maker%20(3)-1.gif?width=600&height=338&name=ezgif.com-gif-maker%20(3)-1.gif)** In this on-demand webinar, Customer Success Experts discuss their team-building strategies. Learn how to build a customer success team that will match the organization's business goals.

- ![purple_bullet](https://learn.everafter.ai/hubfs/EverAfter_2021/Speaker/purple_bullet.png)In light of recent changes, what's the ideal tech stack & with which tools to arm your team.
- ![purple_bullet](https://learn.everafter.ai/hubfs/EverAfter_2021/Speaker/purple_bullet.png)The first CS persona you should recruit and why
- ![purple_bullet](https://learn.everafter.ai/hubfs/EverAfter_2021/Speaker/purple_bullet.png)How to build a customer success team that matches the company's business goals from day one
- ![blue_bullet](https://learn.everafter.ai/hubfs/EverAfter_2021/Speaker/blue_bullet.png)Key budget management factors to take into account

This is a great opportunity to learn directly from the pros and take your own customer success strategy to the next level.

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- [Customer Academy](https://www.everafter.ai/customer-academy)
- [GPT For Customer Success](https://www.everafter.ai/customer-success-gpt)
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##### SOLUTION BY TEAM

- [Customer Success](https://www.everafter.ai/solution/customer-success-managers)
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##### SOLUTION BY PROGRAM

- [Customer onboarding](https://www.everafter.ai/solution/customer-onboarding-software)
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