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Winning the retention game: Keeping growth rates high during 2023's tough times.

Daphne Costa Lopes

Head of Customer Success

Yair Bortinger

Head of Customer Success Operations

Join us to learn how Daphne Lopes of Hubspot and Yair Bortinger of ControlUp and winner of the 2022 EMEA CSE Award, retain customers in the era of efficiency and drive business growth in 2023!

You'll learn:
  • purple_bulletThe latest updates to the 2023 retention strategy model.
  • purple_bulletThe evolution of customer success KPIs and metrics in the year of efficiency.
  • purple_bulletStrategies to scale up and maximize profitability from your current customer base
  • purple_bulletPractical steps to enhance customer satisfaction today.