Head of Customer Success
Head of Customer Success Operations
Join us to learn how Daphne Lopes of Hubspot and Yair Bortinger of ControlUp and winner of the 2022 EMEA CSE Award, retain customers in the era of efficiency and drive business growth in 2023!
The latest updates to the 2023 retention strategy model.
The evolution of customer success KPIs and metrics in the year of efficiency.
Strategies to scale up and maximize profitability from your current customer base
Practical steps to enhance customer satisfaction today.